Important Information with Returns and RefundsUpdated 2 months ago

For any refund or return requests, you must contact us first before sending anything back.

We have a warranty process in place, and it’s important that we are informed in advance. This allows us to properly assess your situation, confirm eligibility, and advise you on the correct steps to take.

Please note:

• Returns sent without prior authorization may not be accepted.
• Refunds and returns are always subject to approval after our review.
• Following the proper process ensures your request is handled quickly and smoothly.

If you wish to request a return or refund, please contact our support team at [email protected] with your order number and a detailed description of the issue.